Sun Life Financial Q3 2026 Earnings Call Transcript
Earnings Transcripts 6 hours ago
MarketsTrading IdeasNews
Sun Life Financial (NYSE:SLF) reported third-quarter financial results on Thursday. The transcript from the company’s third-quarter earnings call has been provided below.This transcript is brought to you by Benzinga
Sun Life Financial (NYSE:SLF) reported third-quarter financial results on Thursday. The transcript from the company’s third-quarter earnings call has been provided below.
This transcript is brought to you by Benzinga APIs. For real-time access to our entire catalog, please visit https://www.benzinga.com/apis/ for a consultation.
View the webcast at https://www.gowebcasting.com/events/sunlife/2026/11/05/sun-life-financial-q3-2026-earnings-release-conference-call/play
Summary
Sun Life Financial reported a 9% increase in underlying net income to $1.15 billion, with underlying EPS up 10% to $2.05, driven by strong performance across Canada, Asia, and the U.S.
The company announced strategic partnerships and acquisitions, including the integration of Green Oak and Bell Partners, enhancing its asset management capabilities and growth potential.
Sun Life continues to focus on digital transformation and AI initiatives to improve client services and operational efficiency, while maintaining a strong capital position with a LICAT ratio of 142%.
The U.S. business showed impressive growth in medical stop-loss sales by 62%, although challenges were noted in the disability sector due to elevated claims and severity.
Management remains confident in achieving medium-term objectives, with a return on equity of 19% and a dividend increase approved by the board.
Full Transcript
OPERATOR
Good morning and welcome to the Sun Life Financial Q3 2026 conference call. My name is Gaylene and I will be your conference operator today. All lines have been placed on mute to prevent any background noise and the conference is being recorded. After the presentation, there’ll be an opportunity to ask questions. To join the question queue, you may press Star then one on your telephone keypad. The host of the call is Darko Mihalych, SVP Head of Investor Relations.
Please go ahead, Mr. Mihalych.
Darko Mihalych (SVP Head of Investor Relations)
Thank you and good morning everyone. Welcome to Sun Life Financial’s earnings call for the third quarter of 2026. Our earnings release and the slides for today’s call are available on the Investor Relations section of our website at sunlife.com. We will begin today’s call with opening remarks from Kevin Strain, President and Chief Executive Officer. Following Kevin, Tim Deakin, Executive Vice President and Chief Financial Officer, will present the financial results for the quarter.
After the prepared remarks, we will move to the question and answer portion of the call. Other members of management are also available to answer your questions this morning. Please turn to slide two. I draw your attention to the cautionary language regarding the use of forward-looking statements and non-IFRS financial measures which form part of today’s remarks. As noted in the slides, forward-looking statements may be rendered inaccurate by subsequent events and with that I’ll now turn things over to Kevin.
Kevin Strain (President and Chief Executive Officer)
Thanks, Darko, and welcome to Sun Life and to your new role. And good morning everyone. Turning to Slide 5. We delivered solid third quarter results with double digit underlying EPS growth, a strong ROE and like acquisition and solid insurance growth, Canada, Asia, US Stop Loss and Green Oak were all drivers of growth. We’re executing well on our strategy and that’s showing up in our results with higher underlying earnings across all business groups.
This growth is driven by our diversified business mix which is performing well in an increasingly complex business environment. Underlying net income was $1.15 billion, up from $1.05 billion last year. Underlying EPS was $2.05, up 10% over the prior year and underlying return on equity was 19%. Reported net income was $785 million compared to $1.1 billion a year ago, reflecting market related impacts and acquisition and integration costs as well as some restructuring costs related to the Green Oak platform optimization. Tim will share more on this later.
In asset management, underlying earnings increased 6% year over year. Green Oak delivered strong underlying earnings growth reflecting growing fee earning assets, cost discipline and the contribution from Bell Partners, our new US multifamily residential real estate business. MFS delivered consistent earnings despite elevated outflows, as market growth offset the outflows. US Retail investors continue to favor passive strategies driven by their concentration in the small number of technology stocks driving equity market growth.
Our insurance and wealth businesses also delivered solid growth. Canada underlying earnings increased 6% in line with our medium term objective. Strong business growth, particularly across our wealth businesses, helped offset lower insurance experience. Asia continues to perform well. Underlying earnings were up 8% against a strong prior year comparison. Asia growth is broad based across multiple businesses. In the U.S., health and risk solutions continue to perform well while employee benefits experienced elevated incidence and severity, reflecting elevated LTD experience consistent with what was seen across the industry. We delivered strong top-line results in insurance and wealth. And at Green Oak, insurance sales increased 12% driven by continued growth in Asia and strong group benefit sales in Canada and the U.S. In Canada, wealth sales increased 21%. In asset management, Green Oak gross flows were up 8%. This partially offset lower gross sales at MFS. Green Oak also saw positive net flows of $4 billion. Overall, this was a solid quarter reflecting our disciplined execution and our diversified global business model.
Now turning to slide six, let me touch on some areas where we made progress this quarter. In asset management, we launched Green Oak, our new brand for SLC, and began to bring together the businesses under one platform, building a stronger foundation for growth. We also made progress in building scale, announcing our strategic partnership with Wilton Re, where Green Oak will serve as the lead asset manager for a new reinsurance vehicle which is expected to grow to $10 billion U.S. over time.
For Green Oak, that means strategic access to permanent capital and significant long-term growth potential. Innovative partnerships like this are just one of the ways we’re driving performance and fully realizing the value of the broad asset management capabilities we’ve built. Our fundraising capabilities in real estate continue to demonstrate the scale and strength of the platform, ranking in the top five globally for private real estate capital raised over the last five years in the PERE 100.
We completed the acquisition of Bell Partners, an established U.S. multifamily real estate platform with specialized expertise that expands the solutions we can offer institutional clients. Finally, we committed $5 billion over five years to Canadian infrastructure. The commitment includes $1.5 billion for equity investments. This initiative speaks to our role as a source of patient, long-term capital which supports economic growth while delivering attractive long-term returns.
Together, these developments show how we’re leveraging the breadth of Sun Life to scale up, unlock synergies between our capabilities and create new sources of growth across asset management. Turning to insurance and wealth. We introduced our refreshed Sun Life brand and new tagline, Making Life Brighter, reflecting our continued focus on helping clients live healthier lives and achieve lifetime financial security. We are building on strong market positions across Canada, the U.S. and Asia and bringing more capabilities together to serve more client needs. In Asia, individual insurance sales increased 9% to $937 million. Malaysia, India and Indonesia led the growth, and Hong Kong showed continued strength.
In July, we launched Sun Life Private Wealth, bringing together our global insurance, wealth and advisory capabilities to meet the complex needs and rising demand from high net worth clients. In Canada, wealth AUM increased 11% to $284 billion supported by strong rollover activity and mutual fund sales. On the health side, we launched online counseling by Dialogue, bringing mental health care to clients when and where they need it. In the U.S., medical stop-loss sales increased 62% as we continue to have success winning high-quality business across our employee benefits and stop-loss businesses.
We helped Americans get the care they need through initiatives like personalized care navigation and providing specialized second opinions through expert cancer review. These capabilities also benefit employers by improving both health and cost outcomes. Across our markets, we’re combining the scale and reach of our leading businesses, differentiated solutions and create more value. We’re using AI to help us serve clients better while keeping humans at the center. With an AI- and digital-forward mindset, we’re freeing up time by reducing repetitive tasks so our people can spend more time with clients when it matters the most. In the U.S., we’re using machine learning on medical claims data to identify when employees qualify for supplemental health benefits.
We’ve also used AI to accelerate reimbursements of claims. In Indonesia, we enhanced claims automation to increase straight-through processing by 20%. Across the Asia region, we continue to launch new AI tools for advisors, including our latest solution which takes on routine tasks and streamlines client interactions. And in Canada, we’ve received two 2026 Global Insurance Innovation Awards, one for our enhanced mobile app with improved integration of online health capabilities and a second for our digital insurance experience.
These recognitions reflect our progress building a faster, more seamless client experience. Additionally, our continued focus on the digital client experience is delivering results including a 25% increase in group wealth lump-sum contributions and a 30% increase in health solutions. These examples are just a few of the ways we’re making it easier for clients to choose Sun Life and to deepen their relationships with us. Our AI-forward mindset is strengthening the value of our advice and enabling more efficient, scalable growth.
Turning to slide seven, our mix of business has built resilience despite headwinds for active asset management and for U.S. benefits and state. Dental Canada, Asia, Green Oak and our U.S. stop-loss business continue to deliver strong earnings, ROE and growth. MFS’s commitment to build active asset management in the right way is something we support despite the industry dynamics, and MFS continues to deliver solid earnings and cash flow to Sun Life Financial, supporting our buyback program.
U.S. benefits and Medicare/Medicaid are experiencing significant changes. We are focused on improving the disability experience in U.S. employee benefits through pricing actions and cost measures where appropriate. Depending on ongoing experience, these measures will take hold over a few quarters aligned to the pricing cycles. State, Medicare and Medicaid are seeing some signs of improvement and we’re focusing on states that see the value in partnering with a high-quality, trusted provider.
David and his team are taking the right steps and we have the scale and capabilities to reposition this business for growth over time. As we tackle these challenges, we continue to make meaningful progress against our medium-term objectives. Underlying EPS growth this quarter is in line with our objective of 10%. Our underlying return on equity of 19% is within reach of our 20% target. Our dividend payout ratio of 47% remains within our target 40% to 50% range and our balance sheet and capital fundamentals remain strong. Our LICAT ratio is industry leading. Our strong capital position gives us the flexibility to invest in our businesses while returning capital to shareholders.
On that note, I’m pleased to share that our board has approved a 4 cent increase to our quarterly dividend to $1 per common share. We remain well positioned to continue delivering sustainable, broad-based earnings. I’ll now turn it over to Tim.
Tim Deakin (Executive Vice President and Chief Financial Officer)
Thanks Kevin and good morning everyone. Turning to Slide 9, we delivered solid results in the third quarter with underlying net income of 1.146 billion, up 9% from the prior year. Underlying earnings per share were $2.05 reflecting higher earnings across all four business groups. Reported net income was 785 million. The difference from underlying net income primarily reflects unfavorable market-related impacts, largely from the rise in interest rates and flattening of the yield curve during the quarter, and costs related to bringing the Green Oak businesses together and the completion of the Bell Partners acquisition.
During the quarter, we completed our annual assumption review which led to a one-time reduction in reported earnings of $33 million, primarily from policyholder behavior assumption updates in Asia. This year’s assumption changes also included a $1.2 billion balance sheet reclassification between CSM and risk adjustment for the Canada Power Block. In aggregate, we expect these changes to have a slightly positive impact on go-forward shareholder underlying net income.
Turning to slide 10, Sun Life Asset Management underlying net income increased 6% to $297 million U.S., driven by higher earnings at Green Oak, including the contributions from Bell Partners, and higher fee-related margins driven primarily by expense management actions. While MFS earnings were broadly consistent with the prior year, reported net income reflects ongoing integration and restructuring costs related to bringing our private asset affiliates in Green Oak under one platform, which we expect to continue in 2027, and acquisition and integration costs associated with the closing of the Bell Partners transaction.
At MFS, gross flows were 25.5 billion U.S. and net outflows were 26.9 billion U.S., primarily in U.S. retail equity mutual funds, where returns continue to be impacted by an underweighting to technology stocks and investors’ preference for passive strategies. We expect these conditions to persist in the near term. Last year’s comparative included the highest institutional gross and net flow since 2022 driven by several large mandate wins. While U.S. retail flows remain challenged, the business continues to build momentum in key growth areas including ETFs and fixed income.
ETF net flows of over 650 million U.S. included two new ETF fund launches this quarter, and fixed income net inflows were 300 million U.S. Fundraising at Green Oak was 3.5 billion U.S. in the quarter, led by private credit and real estate following the record close of our largest private credit fund to date in Q2. Gross deployments of 7.1 billion U.S. were up over last year and last quarter, supported by higher activity in real estate across Europe, the U.S. and Asia, while private credit continued to see solid deployment in the U.S. lower mid-market lending.
Turning to slide 11, Canada underlying net income increased 6% to 422 million. Growth was driven by higher fee income in our wealth platform, business growth in Sun Life Health, favorable investment earnings and continued expense discipline. Morbidity experience remained positive but lower in the quarter and within our normal range of expectations. Reported net income was $418 million, reflecting favourable assumption changes and management actions, offset by unfavourable market-related impacts.
In Canada’s wealth businesses, assets under management and administration increased 11% to $284 billion as a result of continued strong rollover and individual mutual fund sales combined with strong equity market performance. Total insurance sales were consistent with the prior year, reflecting higher large case sales in Sun Life Health and lower participating life sales in individual insurance as we seek a balanced insurance portfolio. Turning to slide 12, U.S. underlying net income increased 32% to US$141 million, driven by strong medical stop-loss performance reflecting a lower loss ratio compared with the prior year. The January 1, 2026 block is now 30% complete and is performing in line with expectations. In-force management earnings also contributed to growth, supported by favorable mortality and credit experience. In employee benefits, results reflected elevated long-term disability incidence and severity during the quarter, reflecting a broader industry trend.
Disability claims were concentrated in specific industries and medical conditions, which we expect to persist in the near term. We are taking pricing and expense actions that should help moderate loss ratios over time. Dental results improved from the prior year, reflecting stabilized loss ratios and a more favorable mix of direct state contracts. Expense actions are progressing, yet lagged the pace of Medicaid membership declines from terminated contracts and industry trends.
Given these dynamics, we expect U.S. Dental underlying net income to remain muted as we continue repositioning the business. Reported net income was 77 million U.S., reflecting unfavorable market-related impacts, acquisition, integration and restructuring costs, intangible amortization in dental, and unfavorable assumption changes and management actions. Medical stop-loss sales increased 62%, demonstrating our ability to deliver strong growth while maintaining disciplined risk selection in a hardening market.
Growth continues to be supported by our differentiated health and risk solutions and advanced analytics capabilities. Commercial dental sales more than doubled this quarter, reflecting our strategic focus on this higher-margin segment of the dental market. Turning to slide 13, Asia underlying net income increased 8% on a constant currency basis to 227 million despite lower mortality experience gains and lower morbidity. Reported net income was 124 million, reflecting the impacts of assumption changes, management actions and restructuring costs. Asia individual insurance sales increased 9% to $937 million with growth across most markets. In Hong Kong, sales increased 6% across all channels amid an increasingly competitive environment, supported by the expansion of our advisor force to more than 4,100 advisors.
Malaysia, India and Indonesia delivered sales growth of 60%, 33% and 26% respectively, supported by strong bancassurance performance. New business CSM declined year over year, primarily reflecting the competitive environment in Hong Kong. Although margins are lower, they remain healthy and are expected to remain stable going forward. Turning to our capital position on slide 14, we ended the quarter with a LICAT ratio of 142%, down 3 percentage points from the second quarter, primarily reflecting the impact of interest rates. We continue to maintain an industry-leading capital position providing significant flexibility to support our growth priorities. We delivered book value per share growth of 5% to $42.79 and finished the quarter with a financial leverage ratio of 24.1%. Total CSM of $14.1 billion declined 2% from the prior year with the impact of assumption changes and management actions, CSM amortization and markets partially offset by new business CSM.
Turning to slide 15, in the quarter, we returned $780 million to shareholders through common shareholder dividends and share repurchases, delivering a dividend yield of 3.4%. We purchased $246 million of shares under our normal course issuer bid, partially offsetting the impact of the share issuance for the Bell Partners acquisition. In closing, our third quarter results reflect the benefits of our diversified business mix. Our strong balance sheet and capital position give us the flexibility to invest in growth, digital and AI, support our clients and return capital to shareholders.
We’re making consistent progress on our medium-term objectives, finishing the quarter with a return on equity of 19%, delivering 10% underlying EPS growth and operating within the target range for our dividend payout ratio. Looking ahead, we remain laser focused on executing our strategy and delivering continued sustainable long-term value for shareholders. With that, I’ll turn the call over to Darko to begin the Q and A portion of the call.
Darko Mihalych (SVP Head of Investor Relations)
Thank you, Kevin and Tim. To help ensure that all participants have an opportunity to ask questions this morning, please limit yourselves to one or two questions and then re-queue with any additional questions. I will now ask the operator to poll the participants.
OPERATOR
Thank you. We’ll now begin the question-and-answer session. To join the question queue, you may press star then 1 on your telephone keypad. You’ll hear a tone acknowledging your request. If you’re using a speakerphone, please pick up the handset before pressing any keys. To withdraw your question, please press star then 2. One moment please. The first question is from Doug Young with Desjardins Capital. Please go ahead.
Doug Young (Analyst at Desjardins Capital)
Hi. I guess it’s still good morning. Just maybe on the U.S. Medical stop results, you know, obviously encouraging trends. Just wondering if you can kind of maybe parse out how much of the improvement year over year was from pricing actions or morbidity or favorable prior-year development. And if you can tie that into how should we think about the sustainability of this as we look into 2027 and some of the actions that you’re taking.
David
Hey Doug, good morning, it’s David. Thanks for the question. Yeah, so we’re very pleased with our results overall in Health and Risk Solutions. We continue to benefit from a hardened market and are clearly benefiting from our differentiated capabilities as well. In terms of how you should think about it, our earnings are up actually 45% year over year after adjusting for the Q3.25 reserve change. So certainly our results are in line with our expectations and we feel good about where we sit based on claim development to date, and we’re watching carefully for the rest of the year. But overall we see good opportunities looking forward as we look at the pipeline for Q4 and 1/1 sales. And we’re continuing to benefit, like I said, from our differentiated capabilities and we expect to continue to build on the success we’ve had recently.
Doug Young (Analyst at Desjardins Capital)
And so maybe just to kind of follow up on that. Sorry, was someone else speaking or—I just wanted to follow up on this. Obviously 45% up is quite significant. I’m just trying to understand primarily where that came from. What was the main driver? Was it the pricing, prior development, morbidity—just a little bit more detail on that.
David
Yeah, so it’s really related to our pricing actions coming into the year and how we positioned ourselves for the 1/1 cycle. So if you look at our performance year to date, it really reflects the fact that our claims are in line with where we expected them to be. And so our loss ratio assumption is the same, but most of it is driven by volume and the year-over-year increase that we saw in both sales and persistency as a result of our position in the market.
Doug Young (Analyst at Desjardins Capital)
Okay, I’ll leave it there for that. And then just on dental, I guess two-pronged question. Obviously there’s a political change in the U.S., and prior administration—or not really prior administration—but a lot of the change in Medicaid/Medicare was driven by one side and you have a bit of a change in the political landscape in the U.S. How does that change your outlook for Medicaid/Medicare dental business, if at all? And then as you’re going through and repricing the U.S. dental, Medicaid/Medicare contracts and going through that, how do you think about the further risks of further intangible asset write-downs?
David
Yeah, so let me take the first half of that question. In terms of the outlook at dental, it’s certainly possible that there could be some favorable changes as a result of the recent administration—or the results of the election. I would say it’s a little too early to tell. What I can tell you is what we’re watching obviously is what policies are going to emerge from the administration going forward and from Democrats in particular. But we’ll be watching overall support for government programs and the financing and whether there’ll be any changes there.
We’re also going to pay close attention to eligibility and work requirements and whether or not those will be adjusted at all. And then I think we’re also paying attention to the local politics at the state level. Obviously, we have a broad-based business. We operate in 33 states. There were 36 governor races with a few changes. So a lot of funding priorities are also set at the state level when it comes to how they’ll approach their benefits. But overall, we’re staying focused on serving members in the states and making sure that we’re advocating on behalf of those members for the right level of funding and support for access to dental benefits overall.
And then maybe I’ll turn it to Tim for the second question.
Tim Deakin (Executive Vice President and Chief Financial Officer)
Thanks, Doug. On the intangibles question, there’s two parts to that. There’s goodwill associated with this business and there’s also the customer relationship intangibles. And typically we look at goodwill and intangible impairment testing in the fourth quarter, but where we sit right now, we’re feeling good about the overall business and the repositioning that David spoke about overall, and so that as it relates to goodwill. On the customer relationships, that’s probably more a function of what is the contract mix that we have going forward. As we discussed in the prepared remarks and David’s comments, work continues on repositioning the businesses. We’re looking to exit contracts that are not profitable going forward. And to the extent that any of those have an associated customer relationship intangible, there would be exposure there, but nothing material to report at this time.
Doug Young (Analyst at Desjardins Capital)
Appreciate the color. Thank you.
OPERATOR
The next question is from Alex Scott with Barclays. Please go ahead.
Alex Scott (Analyst at Barclays)
Hey, just wanted to see if you could opine on disability and just give us a little more detail around the types of claims you’re seeing—frequency, severity—what you expect in terms of looking into 4Q and into ’27 on some of those trends, specifically in the U.S.
David
Yeah, sure. Thanks for the question. So as Tim noted in his remarks, we have seen elevated LTD claims in the quarter. We saw them in terms of incidence, but also higher severity of those claims as well. And it was consistent with what we’re seeing being reported from other industry competitors in the market. While the disability loss ratio has been trending up over the last year or so more broadly across the industry, it was more acute this quarter—not just for us but for others.
In terms of the types of claims we’re seeing, certainly elevated mental health claims across the board, but it was somewhat broad-based—maybe a little more pronounced in some industries versus others. But we did see it more broad-based, consistent with what we’ve heard from others in the industry as well. In terms of our approach and what we’re going to do about it, really our focus is around, first of all, just helping people return to work and our claims and clinical management to help people get through their disability event and return to work. But also, obviously, pricing. Given the broader dynamic here, we will be continuing our pricing actions and make sure that we’re working to get paid appropriately for the risks that we’re taking. And then, as Tim also noted, there’ll be a little bit of focus, as there always is, on just prudent expense management as well.
So that’s our focus going forward. And our experience is reflecting what we’re hearing from the rest of the industry as well.
Alex Scott (Analyst at Barclays)
Okay, that’s all helpful. And then maybe if you could dig into MFS—and I hear some of the industry-level flow headwinds that have been out there—but is there anything you can tell us about the outlook for flows at MFS specifically and just how that’ll dovetail with the expense management that you seem to be executing on there? I’m just trying to get a better understanding of what to expect out of the trajectory of earnings, just considering it’s sort of closer to 15% to 20% annualized outflow at this point.
Ted
Hi, this is Ted. I’ll take the first part of that question at least. Thank you. The industry dynamics really are the driver of the outflows, so every truly active manager is experiencing the same headwinds that we are in the space. And as was mentioned in the prepared remarks, in this environment, equity indices have become dangerously concentrated, which create a high level of risk for equity investors. And we’re positioned to protect our clients better than the indices and the peers when markets broaden, but in the current environment, indices have become more concentrated.
As that’s happened, we’ve underperformed, along with pretty much all of our active equity peers. We’re concentrated in active equity space. We have a number of strategic initiatives to make sure that we’re growing in a number of other active public spaces. But for the moment, those industry headwinds—led by shifts to passive as passives outperformed active pretty much across the board—are what’s driving the flow experience. And we would expect those trends to persist.
Alex Scott (Analyst at Barclays)
Okay, thank you.
OPERATOR
The next question is from Gabrielle Deschaine with National Bank Financial. Please go ahead.
Gabrielle Deschaine (Analyst at National Bank Financial)
Hi, good morning. My first question is about the Canadian group business. You’re a bit of an outlier there. Sounds like your group disability experience is still positive. I’m wondering if you can explain why that might be relative to the industry and what your outlook is. Is there still a need to reprice given that you’re doing relatively well?
Jessica
Hi, Gabriel, this is Jessica. Yeah, I think last quarter I explained that I think our group business—we’ve been very focused on, one, disciplined pricing, a lot of management actions on both, I think, our operations front, using technology also to help us with that, and invest in our people. We continue to do that. And I think this quarter, you know, there’s fluctuations every quarter, but it still remains within the kind of variation that we see across.
So I think we haven’t seen any kind of out-of-the-ordinary pieces yet.
Gabrielle Deschaine (Analyst at National Bank Financial)
And then in the U.S., a bit of a different story. The 81 million of negative experience or experience losses—how much of that was this group LTD? Then, bigger picture, you talked about some specific industries where you’re seeing these incidence rates. Is this AI fallout? Some industries where job losses, or attrition—whatever you want to call it—is accelerating, so that’s having an impact on the incidence rates. And, if it’s possible, can you quantify the exposure to these industries?
What percentage of your overall book? Thanks.
David
Yeah, Gabriel, it’s David. Thanks for the question. In terms of the morbidity experience, it was predominantly driven by LTD. In both incidence and severity, that was really the driver. In terms of industries, we have a broad book. We certainly saw it show up in health care and manufacturing. But I wouldn’t say at this point that we can point to AI as a specific driver here. What we do know is that the economy and broader concern about jobs typically can lead to a spike like this, although we haven’t seen that for quite some time. I think the industry has had very favorable disability experience for many years now, but that certainly has been disrupted very recently.
So I think we’re just focused on the actions that I mentioned before. And certainly because of the nature of our book, we have a broad base across many industries. It’s not particularly overly concentrated in one segment or in one industry or with one type of occupation.
Gabrielle Deschaine (Analyst at National Bank Financial)
Okay, thank you.
OPERATOR
The next question is from Tom McKinnon with BMO Capital. Please go ahead.
Tom McKinnon (Analyst at BMO Capital)
Yeah, thanks very much and good morning, Tim. I think in your remarks you mentioned expense discipline. If I look at the expense ‘Other’ line in your DOE consolidated DOE, I see that at 459 million, that’s down 5% year over year and even down more quarter over quarter. Is that, like, is there anything unusual in that number or do you just kind of see that as being maintaining flat to down going forward with respect to that? And I have a follow up.
Tim Deakin (Executive Vice President and Chief Financial Officer)
Thanks, Tom. It’s Tim. You’re right. The expenses are down year on year and quarter over quarter, and it really is primarily a reflection of the continued focus on expense discipline. And it’s broad based. It’s across most of our businesses. You see that in Canada, in our investments part of our businesses, and in the US as well. And a good chunk of that is going to be sustainable. As you know, we ran a restructuring program that really started in 2024.
We took a restructuring charge at that time. That program was largely completed in the first quarter of this year, and now you’re seeing some of the effects come through. But I would also say that there is always going to be quarter-to-quarter fluctuations, you know, as we look at incentive compensation accruals and other variability. So I would take the average that you would be seeing through 2026 as a good solid base, and we continue to remain disciplined, and that’s a key area of focus for us in 2017 and beyond.
Tom McKinnon (Analyst at BMO Capital)
Okay, thanks. And then I have a question with respect to Canada. There’s an Other fee income line there that has had a nice sharp jump up in the quarter, and I’m just wondering about sustainability of that number. You know, it’s 126 and it’s been running like in the 80s and 90s as I understand. You know you’ve got GRS business in there also, you’ve got probably some wealth. So what’s contributed to the lift in that number and how sustainable is that?
Jessica
Yep. Hi, this is Jessica. Yep, actually 80% of the line is from our wealth asset management. So what’s driving it is really our wealth asset management business that Tim alluded to, whereby we say that our $284 billion is growing 11%. So that income grows at least with 11%, which I think drives higher fees. We also benefit actually from your previous remark about the efficiency from a lot of scale benefits. As we increase, we actually have a 25% increase in the margin of the wealth business.
So I think that will continue to grow with the market and also scale efficiency.
Tom McKinnon (Analyst at BMO Capital)
Okay, so that line is kind of net of expenses associated with that. So operating leverage is going to be all reflected in that Other fee income line. Is that correct?
Jessica
Then it reflects the operating leverage for the wealth business. So 80% of that line is wealth net fee income, which reflects the operating efficiencies there. If you want to see Canada overall efficiency, there is one page at the back that has the total Canada. And if you look at it, we are also getting total efficiencies. I think year to date our total expenses are only growing 2% whereas our earnings have grown 12%. So we’re also getting efficiencies actually across the board as Tim alluded to.
Tom McKinnon (Analyst at BMO Capital)
Yeah, that’s great. Now, so this level now that’s been running 126, is there anything unusual on that or do you think that that number is kind of sustainable at this level?
Jessica
Yeah, that line is going to be hard to model because it’s basically all the other expenses. It reflects only about 20-plus percent of expenses every quarter. No—
Tom McKinnon (Analyst at BMO Capital)
—Other fee income line. Anything that’s not. I’m referring to the Other fee income line. The Other fee income line. 126.
Jessica
Yes, that’s right. So the Other fee income line, 80% of that will continue to be driven by our wealth business, and so we track very closely to our EUMA. And then you will get some benefits again from scale benefit, but at least it will grow with the EUMA line.
Tom McKinnon (Analyst at BMO Capital)
Okay, thanks.
OPERATOR
The next question is from Mario Mendonca with TD Securities. Please go ahead.
Mario Mendonca (Analyst at TD Securities)
Good morning. I want to go to MFS, but not the flows. That’s been well discussed. What I want to focus on instead is the capacity of the business to manage expenses lower. And to be fair, it’s extremely well done. Now, when I look at average assets, there really hasn’t been much of a degradation, so any kind of impact on fees has been modest, and the company’s done a good job of managing expenses lower. But barring a pretty healthy equity market recovery in this quarter, average assets will start to decline high single digits as early as next quarter and certainly throughout 2027 unless we get some pretty aggressive move in markets.
So what I’m getting at here is, if assets start to decline year over year in the high single-digit range, can expenses be managed down at a high single-digit range? We certainly see your capacity to do it at a lower level, but can you do that? Can you manage the expenses lower when average assets start to decline more abruptly?
Ted
Mario, this is Ted again. We’d agree with your analysis there. So we have managed—I think it would be helpful to go back and look at the long-term history of the firm to answer this question. So we’ve managed expenses, particularly fixed expenses, extremely carefully for decades, and as a result we run very lean, very efficiently. Everything we invest in is designed to deliver excellent outcomes for our clients. As our assets and profits were growing at a reasonably high level, our expenses grew at a much, much lower level. That’s because we don’t think that investing more in those periods is going to help our clients. But at the same token, investing less in our business as assets are down with either markets or flows is also not going to help our clients. So we have a very variable cost structure. Roughly speaking, two-thirds of our costs are directly variable.
But that fixed part is pretty fixed because of how prudently we’ve allocated it. So in an asset-decline environment, there will be operating leverage commensurate with that, and we think that it’s the right thing to do for our clients. It’s worth therefore getting into what we are doing, what we are spending on, what we can control, and importantly, our extreme conviction that we will grow organically over the long term. So while we have an unwavering conviction in active management in public markets, we’re also constantly evolving, innovating, and making adjustments on the margin within that strategic focus. So we’re growing in fixed income with continuous inflows, almost $100 billion in AUM.
We’re seeing consistent growth in equity retail SMAs, given the challenges with the mutual fund wrapper. We’ve launched 13 active ETFs in the past two years and are seeing growth every quarter. And blended research, where lower tracking-error strategies are gaining traction—AUM is over $30 billion with consistent inflows. Also, in selected areas where we have outsized underperformance, we’re taking clear action, including appropriate people and process changes where necessary. All that’s designed to deliver successful outcomes for our clients. So the key is that when we deliver for our clients, we will grow and that will drive the business. To answer your question, within that, we prudently manage costs.
To date, we’ll continue to do so, but we won’t be able to—nor would we desire to—take meaningful additional action because we’re going to be investing on behalf of our clients so that we can grow and deliver the excellent outcomes for our clients and therefore our company over the long term.
Mario Mendonca (Analyst at TD Securities)
So short term we could see some negative operating leverage in this business, but you think it’s worth that sacrifice for the long term? I think that’s where you’re going with that.
Ted
Everything that we do—everything that we do—is to drive value for our clients over the long term. For many reasons, but very much including because it will drive the most long-term value for our business and therefore Sun Life shareholders.
Mario Mendonca (Analyst at TD Securities)
I think I got it. Let’s go to US Healthcare now, and maybe Kevin and David, philosophical question here. Having watched this business over the last few years and certainly under a Republican administration, the commitment to public healthcare is not strong under Republicans. Now you could argue that in two years Democrats win the White House and we’re back to normal. But it’s also clear that US healthcare is not viewed in the US the way we view it here in Canada.
What is your impression on this business long term? Does it make sense inside Sun Life when healthcare can be so polarizing in the US relative to what we see in Canada? Is this a business that you still have long-term confidence in as being a meaningful part of Sun Life? And when you think about answering that question, let me know how big a contribution US healthcare generally makes to that, say, 200 million quarterly Canadian earnings you get out of the US. Is that something like 80% of that 200 million Canadian quarterly? Is that businesses that are leveraged US healthcare?
Kevin Strain (President and Chief Executive Officer)
Mario, that’s Kevin. Let me start. Back in 2012, we made the US Employee Benefits and Stop-Loss business one of our four pillars. It was a conscious decision to make that a pillar because it was low-capital business, repricable, and we had the skills to grow it. And you’ve seen that with Employee Benefits and Stop-Loss over that period of time. As you’ve heard me talk about before, we perform very well in the Stop-Loss business. The earnings growth in Stop-Loss has been aligned to the growth in premiums.
And Doug had asked the question earlier on—just looking at the premium growth in the supp pack, this quarter Q3 2026, we had 879; Q3 2025, it was 679 million in premiums. That’s a 30% volume increase where we’ve consistently hit above our margin, other than one year and one particular quarter, which was Q4 2024. That hit in Q4 2024 is what’s allowed us to grow at our margins in 2025 and 2026. In fact, most of that happened in 2026, because 2025 was almost too early to get it.
On the Employee Benefits side, we bought Assurant, we’ve added capabilities. We’re seen as a strong player here. I can tell you when I talk to US CEOs or other CEOs, they all love the Employee Benefits business in the US. It offers diversification and it’s been a consistent performer. So the Employee Benefits business and the Stop-Loss business have been core to us—one of our pillars—and they performed really well. This quarter has been less than we would like on the disability side.
The whole industry is experiencing that, and we’ll be able to price through that and build our capabilities. And David ran that business and we feel pretty confident that the state business is a different sort of thing. The state business is going through a structural change and we’re positioning ourselves to do that. And you’ve heard us talk about it and you heard David talk about it and was asked earlier about how we view the changes. So, you know, the state business—dental has been much tougher.
And I do see David and his team taking all the right steps there. So if you step back and you go, the Employee Benefits, Stop-Loss is an important piece of our operation. We are the largest player in Canada on the same, if you include the dental business, and so we have the skills to operate that. It’s been a good performer for us. You are seeing a cycle on disability that’s challenging, but at the same time, you’re seeing Stop-Loss perform really well. And we think we have the right team and the right capabilities.
I don’t know, Dave, if you’d add to that or—
David
No. I think that’s right on. Certainly we feel very confident about the— Capabilities that we have in play in Stop Loss and how it’s also going to accelerate our employee benefits business. But to your point, just on dental specifically, we are taking the actions. And that’s where I’m focused for sure. Pricing continues to. And we’ve been repositioning the book this year heading into ’27. The share of direct contracts we have with state plans is now 70% of our government premium revenue, as opposed to 55%.
We have been repositioning the book. You can see that progress in the Medicaid loss ratio. We’re somewhat exiting that phase of the work now and focusing more about expense discipline and then continuing to grow commercial dental, which is a big opportunity for us and certainly works well with our employee benefits business and value proposition more broadly. So I’m focused there and we’re making solid progress. But there’s still ways to go to make further progress in dental.
Kevin Strain (President and Chief Executive Officer)
I mean not to pile on, but I might add to it that the disability and life insurance benefits side of the business is not as tied to the U.S. healthcare and some of the changes that’s happening as other parts of that business are. And I would say even on the Stop Loss business, you know, we’re of a size and scale and capabilities that we are able to work with that. And you’re getting into. We see the claims when they’re at a really high level, so it also experiences the U.S. healthcare space differently.
So those are two businesses we really do like,
Tim Deakin (Executive Vice President and Chief Financial Officer)
Well, the employee benefits and the Stop Loss business are basically the U.S. earnings other than IFM. Yes. Which we’ve been. Sorry, I think the international business is part of the IFM, right. That’s the closed block out of the U.K. Yeah, we do. That’s segmented out in the supplement.
OPERATOR
The next question is from Paul Holden with CIBC. Please go ahead.
Paul Holden (Analyst at CIBC)
All right, thanks for taking my questions. So first one is with respect to Asia, saw a bit of a slowdown in year-over-year earnings growth this quarter. If I looked at expected insurance earnings, I see it’s up 6% year over year. If I look at pre-tax underlying earnings, down 2% year over year. So some noise of experience, et cetera. Is this now, at least in the near term, sort of a mid-single-digit growth business? Or, maybe more importantly, how do you get it back to double-digit growth, which is I think where you want it to be?
Manjit
Good morning, Paul, it’s Manjit. As you know, every quarter is going to have some items that can impact sort of the year-over-year growth trend. So the story is really about last Q3’25. As you recall, we had an elevated level of security gains in our joint venture line, so that’s skewing the trends a little bit. So I think you want to look more at the year-to-date growth rate, and year-to-date earnings are up 14% on a year-over-year basis and we continue to feel very comfortable in generating double-digit earnings growth going forward.
Paul Holden (Analyst at CIBC)
Thanks for that. Second question is with respect to higher interest rates. I remember the last time we went through a rate hiking cycle, Sun Life was opportunistic and shifted some securities into floating-rate notes to capture that move quickly. Just wondering if you’ve taken any such actions or if there’s any plan to kind of shift duration to accelerate the ability to capture higher rates.
Randy Brown
Hi Paul, it’s Randy Brown. Thank you for the question. We pretty closely match ALM out through 30 years. We’re not really taking interest rate bets. The place you’re referring to is in surplus; we built up some cash and floating-rate positions, you know, a while ago, and some of those continue. And some of those, as we have new cash, you’ll see has stayed short in surplus as we built up cash to pre-fund a debt paydown.
Paul Holden (Analyst at CIBC)
Okay, so no shift and, as you said, it’s more on the liabilities backing surplus, I think, is where you captured it previously. But no plans to sort of try to manage that interest rate bet, if you will. Correct. Okay. All right, that’s it for me. Thank you.
OPERATOR
The next question is from Mike Rzvanovic from Scotiabank. Please go ahead.
Mike Rzvanovic (Analyst at Scotiabank)
Good afternoon. Wanted to go back to David on LTD in the U.S. Can you talk a bit about the repricing dynamic? I’m sure those contracts are staggered throughout the year, but what is a reasonable timeline? How does the repricing timeline work for that business?
David
Yeah, Mike, thanks for the question. So in terms of repricing, the majority of the business, first of all, is effective for 1/1. It’s generally at least half of the business overall for the year, but there is some off-cycle. And then these contracts are typically two to three years in duration depending on the size and the commitment made. So you would see typically affecting about a third of the premium volume each year as you work your way through any repricing work on renewals.
Obviously, immediately your new business gets impacted right away, but for renewals themselves, which is where the majority of the premium is, that takes some time. So you’re typically looking at a two- to three-year time frame.
Mike Rzvanovic (Analyst at Scotiabank)
Okay, that’s helpful. And then just in terms of your comment about this quarter being the experience loss being acute. Just wondering, it sounds like you’re not expecting anywhere near this level of noise in the quarters ahead, but what’s the risk? What’s the risk that there could be similar-sized losses in the quarters ahead? I’m not sure if there’s something this is maybe out of your control. But, like, just how unique is this level of loss for the business versus, like, historical precedent?
David
Yes, I would say, like I’d mentioned earlier, there’s really been quite a tailwind over the past really 20 years, with the exception of COVID, you know, around disability in general. And there are many contributing factors to that. The most recent has probably been just virtual work where people can return to work in certain occupations without necessarily having to physically return to the office. So there’s been quite a bit of tailwind. So this is quite an anomaly we’re seeing across the industry.
In terms of the outlook, I would say, first of all, we do expect it to remain elevated in the near term, but I think it’s too early to say how long this will persist because it is so different than what we’ve seen in the past. Our focus is really, like I said, just on helping the individuals that are coming through so that we can get them the right case management and clinical support, get them back to work and off claim. It’s good for them and it’s good for us.
And that’s where our focus is, along with the repricing work that I mentioned.
Mike Rzvanovic (Analyst at Scotiabank)
And then just on the expense—partial, sorry—partial mitigation that you alluded to. Is that in the numbers this quarter? Is that something more so for the quarters ahead? Like, how far into that expense mitigation for the U.S. business are you in?
David
Yeah. So I would say, first of all, just expense discipline in general is really a priority across our businesses. Tim talked about that. It is also the same in the U.S. We’ve been able to demonstrate that in the last number of quarters and certainly within our dental business and more broadly in the U.S. it’s something we’re going to continue to focus on. So that’s just a part of really how we think about operating the business, is a core fundamental principle and something we’ll keep doing.
Kevin Strain (President and Chief Executive Officer)
It’s Kevin, Mike. I just want to add a couple of quick things. One, like this—starting to see in the industry last quarter a little bit—we’re seeing the entire industry see the pricing impacts this quarter. I’ve been in this business a long time. You start to see this when you see people worried about their jobs and job loss, and that could persist for a bit of time. And the fact that the whole industry is seeing it gives me more confidence in the ability to reprice, right.
But that repricing will take some time, as David had talked about. At the same time, we continue to see good sales results in the Stop Loss business at a way we can earn our margin, and that’s coming from other competitors that are having a more challenging time there. And so the combination of those two—it’s important to look at them in combination. And I would also say that there are synergies between the two because David’s using the same distribution channel to tap into those.
And so having the combination of Stop Loss and benefits together we think is powerful, and it will help us to manage through this higher disability that we’re seeing this quarter that we’ll be watching closely as we head through the rest of the year.
Mike Rzvanovic (Analyst at Scotiabank)
Okay, thank you for the color.
OPERATOR
The next question is from Bart Zarski with RBC Capital Markets. Please go ahead.
Bart Zarski (Analyst at RBC Capital Markets)
Great, thanks for taking the questions. Wanted to ask around GreenOak and the FRE margin. So, you know, I look at a business that’s got about 200 billion of AUM. High-20s FRE margin seems low for that asset base. So is there an expense opportunity there as well? Should we think about margin expansion over time, or is high-20s the right margin for this business? Thanks.
Sonny Cowsey
Hi, Bart, thanks for the question. It’s Sonny Cowsey from GreenOak. No, I don’t believe that high-20s is the right ending margin for the business. You know, we have a target out there to get to 35% plus and we remain very confident in our ability to get there. What I might do is just take a step back. I think we have said before that we view 2026 as a bit of a transition year, kind of taking five independent businesses and integrating them into one business.
And if I think about the year, in March of this year we finished the put calls for BGO and Crescent, which are the two biggest businesses, and Sun Life was able to increase its ownership of those platforms. And as a result of that, since April we’ve been operating as one kind of integrated business that’s allowed us to do a couple of things. Brand is the first thing. So we’re now GreenOak, no longer SLC. We’ve launched a management equity plan. We have 300-plus employee shareholders.
We created two operating divisions instead of five individual businesses. We’ve got a global credit arm and a real assets arm, and I think that’ll bring a lot of both revenue and expense synergies. We’ve centralized institutional distribution. We’ve consolidated corporate functions. I think about it more of an integration than a restructuring, but we&rsquo
