Fidelity National Info Q3 2026 Earnings Call Transcript
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Fidelity National Info (NYSE:FIS) reported third-quarter financial results on Wednesday. The transcript from the company’s third-quarter earnings call has been provided below.This transcript is brought to you by
Fidelity National Info (NYSE:FIS) reported third-quarter financial results on Wednesday. The transcript from the company’s third-quarter earnings call has been provided below.
This transcript is brought to you by Benzinga APIs. For real-time access to our entire catalog, please visit https://www.benzinga.com/apis/ for a consultation.
View the webcast at https://edge.media-server.com/mmc/p/fi62ef3j/
Summary
Fidelity National Info reported a solid Q3 2026 with 3.7% revenue growth, a 42.9% adjusted EBITDA margin, and a 6.6% increase in adjusted EPS.
The company is shifting focus toward recurring revenue models, driven by client demand for subscription and SaaS products, impacting short-term non-recurring revenue.
Strategic initiatives include divesting non-core assets, investing in cybersecurity and AI, and forming new partnerships to enhance product reach.
Management revised 2026 guidance to reflect client-led implementation delays and market shifts, expecting these headwinds to dissipate by 2028.
Operational improvements include a 40% reduction in service incidents and enhanced client relationship management, leading to higher renewal rates.
Full Transcript
OPERATOR
Good day, ladies and gentlemen, and thank you for standing by. Welcome to the Fidelity National Info third quarter 2026 earnings conference call. At this time, all participants are in a listen-only mode. After the speaker’s presentation, there will be a question-and-answer session. To ask a question at that time, you will need to press Star 11 on your telephone keypad. As a reminder, this conference call is being recorded. At this time, I would like to turn the conference over to Mr. George Mihilos.
Sir, please begin.
George Mihilos (Investor Relations)
Good morning, everyone. Thank you for joining us today for the Fidelity National Info third quarter 2026 earnings conference call. This call is being webcast. Today’s news release, corresponding presentation, and webcast are all available on our website at fisglobal.com. On the call with me this morning is our CEO and President, Stephanie Farris, and our CFO, James Kyo. Stephanie will begin the call with a strategic and operational update, followed by James, who will review our financial results.
Turning to Slide 3. Today’s remarks will contain forward-looking statements. These statements are subject to risks and uncertainties as described in the press release and other filings with the SEC. The company undertakes no obligation to update any forward-looking statements, whether as a result of new information, future events, or otherwise, except as required by law. Please refer to the safe harbor language. Also, throughout this call we will be presenting non-GAAP information, including adjusted EBITDA, adjusted net earnings, and adjusted net earnings per share. These are important financial performance measures for the company but are not financial measures as defined by GAAP. Reconciliation of our non-GAAP information to the GAAP financial information is presented in our earnings release. And now I’ll turn the call over to Stephanie.
Stephanie Ferris (Chief Executive Officer)
Thank you, George, and good morning, everyone. Fidelity National Info delivered a solid third quarter. We grew revenue, expanded margins, and generated strong free cash flow. Demand for our solutions remains strong, and we continue to simplify our portfolio, closing on the divestiture of a non-core prepaid asset. Our clients are asking more of us than ever. They want strong cyber protection and the right controls around AI. That is why trust and resiliency are at the center of everything we do.
With approximately 12% of the world’s economy flowing through our systems, keeping our clients safe is our most important responsibility, and we are investing on their behalf, which I will address this morning. I want to thank all of our colleagues around the world as they continue to support our clients and each other in this demanding environment with elevated security needs and changing client behavior. Our initiatives to continue delivering for our clients are also resulting in a revised guidance outlook for the year.
In a dynamic industry environment, we are deliberately taking a more prudent approach. Now let me turn to our outlook, which we are updating today. I want to be very clear about why. Three things are driving this. First, we are prioritizing recurring revenue as market demand is accelerating shifts from traditional licenses to our new subscription and SaaS products. Second, over the course of the third quarter, we started to see some client-directed conversion delays, primarily in our larger client base, and some impacts from the timing around large bank consolidation.
Our outlook builds in updated timelines to account for these. Third, we are building flexibility to invest in technology and security to enable both client implementations and the prioritization of cyber activities. These factors will weigh on our results in the fourth quarter and 2027, and we expect them to largely fade in 2028. This morning I will walk through our third quarter results, our strategy and priorities, and the commercial momentum we are building.
James will then cover our financial results, our updated 2026 outlook, and our preliminary framework for 2027. Turning to Slide 5 for third quarter highlights: Pro forma revenue grew 3.7%, with recurring revenue growth of 2.5%. Adjusted EBITDA margin was 42.9%, with expansion of 94 basis points driven by favorable revenue mix and savings from our cost programs. Adjusted EPS was $1.61, up 6.6%. Free cash flow remains a real strength. Year-to-date free cash flow of 1.9 billion is up 57%. Recurring ACV sales are up on a year-to-date basis in capital markets, where we told you last quarter that sales were behind plan.
Recurring sales improved 26% from the second quarter due to commercial excellence and focus on recurring sales initiatives. Last quarter we said we would address it, and we are, and we simplified our portfolio, closing on the divestiture of a non-core prepaid asset within the Banking Solutions segment. Together, these results reflect our profitability, strong cash generation, and healthy demand. Turning to Slide 6, we are continuing to invest in our strategy, adding the Total Issuing Solutions business to our portfolio, resulting in a more scaled and cash-generative business. Today we support more than 90 million core banking accounts and more than 1 billion cardholder accounts on file, and we have processed more than 52 billion card transactions year to date. Our clients continue to grow, and we grow alongside them. On an organic basis, all our key metrics are growing at mid-single digits.
Delivering at scale and growing with our clients is translating into stronger free cash flow, which has grown from 1.2 billion year-to-date 2025 to 1.9 billion year-to-date 2026. Turning to Slide 7: Operational excellence—specifically commercial excellence and improving the client experience—is a commitment we have discussed since Investor Day, and we are seeing real progress. By way of example, in commercial excellence within our Banking segment, we are seeing a pronounced shift towards higher-margin products. Regarding the client experience, earlier this year we made a significant investment in account management, increasing our coverage teams by 15% and deepening our coverage with specialized client success managers, account directors, and technical account managers.
Our investments in resiliency are also paying off, reducing service incidents by 40% year to date and cutting client notification times by nearly 90%. And finally, our investments in AI-native product have yielded 10 new products, including our new anti-money laundering agent. Our clients are seeing a better experience, and it is showing up in higher renewal rates with less pricing compression. Our recurring ACV renewal rate is in the high 90s, up over 100 basis points from last year, and pricing compression on renewal has also improved as discussed in previous quarters.
We are also building durability and efficiency into the business. Seventy-two percent of Total Issuing Solutions revenue is under contract through 2029 and beyond, and we continue to be focused on efficiencies across our business. Stronger, longer client relationships are the foundation of the recurring revenue we are prioritizing. Turning to Slide 8, I outline our near-term priorities, beginning with trust. Trust comes first. Our clients run a meaningful share of the world’s financial system on Fidelity National Info technology. Their safety and the safety of their customers is paramount. The threat environment is changing quickly, and AI is accelerating how fast vulnerabilities can be found by defenders and attackers alike. We have been investing materially in infrastructure, resiliency, and cyber since 2024.
Fidelity National Info is one of only a few financial technology companies participating in Anthropic’s Project Glasswing, and that work has shown us firsthand how quickly the threat landscape for our industry is changing. So we will continue to step up our investment, and we are fighting AI risk with AI, using advanced technology to find and remediate software vulnerabilities at speed and scale. Our technology, product, and client teams are at the center of this work.
We’ve been communicating our approach at every level with our clients and with regulators, and they’ve welcomed the focus and rigor we are bringing. We are convinced this is the right thing to do for our clients and for the financial services industry. Next is sales, and demand for our solutions remains strong. Our modernized products are driving demand because clients can use them in the cloud without the customization and long deployments that on-premise licenses require. Our channel-driven value proposition and go-to-market motion are winning new logos, and we are expanding our reach through strategic partnerships with resellers, system integrators, advisory firms, and marketplaces. In 2026, we signed strategic distribution partnerships that unlock new channels for our best-in-class products.
Those agreements generated significant license revenue this year that we do not expect to repeat in 2027. However, we expect these partnerships to expand our new sales as we activate distribution with our partners. We’re also advancing innovation, and AgentIQ Banking is gaining momentum. Earlier this month, our AML Investigation agent became commercially available to U.S. financial institutions. Deployed first at one of our design partners, this is the first of many additional agents in our pipeline.
Finally, our evaluation of strategic alternatives is ongoing, and you can expect to get a more substantial update from us in early 2027. Turning to Slide 9: Demand is strong across every client segment we serve, and in each one a flagship product leads the way. In community banking and credit unions, we’ve sold 550,000 new accounts year to date. Our full-suite, regulatory-grade core banking platform is also helping launch de novo banks. In regional banking, we’re scaling with acquirers. As banks consolidate, they’re choosing our core ecosystem. We’ve sold over 875,000 new accounts year to date, winning through bank M&A and our best-in-class suite of products.
In commercial banking with large financial institutions, we are driving cross-sales through value-added services, including loyalty and payments. Cross-sell expansion is up 76% year over year. And with fintechs, our money movement capabilities are powering innovation, with new client wins up 23% year over year. Across all four channels, the pattern is the same: a leading product opens the door, and the breadth of our portfolio deepens the relationship over time.
Each of those relationships adds to our recurring revenue base. We’re also extending our reach beyond our direct sales force. Through strategic partners, we’re reaching new clients. This channel is already contributing 5% to 10% of our new sales, and we expect that share to grow over the medium term. In closing, let me reframe our outlook. As I discussed at the beginning of the call, we are deliberately taking a more prudent outlook based on factors that emerged during the third quarter. We are making deliberate choices to build a more recurring, more resilient Fidelity National Info. Our clients are asking for new product innovation and for the highest standards of security and resiliency. We will meet both. So we are planning for a wider range of margin outcomes in 2027 to support continued investment.
These factors—together with the lack of demand for licenses and the activation of our strategic distribution partnerships, and higher-than-normal termination fees as a result of larger-scale bank consolidation—will reduce non-recurring revenue and pressure margins in the fourth quarter and into 2027. However, it should create more durable recurring revenue in 2027 and beyond. I want to be clear about how we see this. Our outlook is deliberately prudent as we navigate a rapidly changing market.
It is not indicative of the long-term revenue and earnings power of this business. As these headwinds largely fade in 2028, we expect a return to more normalized growth. Before I pass it to James, I want to take a moment to recognize him for his financial leadership and many contributions to Fidelity National Info. James has been a very strong partner to me and the Fidelity National Info leadership team over the past three years. His financial acumen and leadership have been instrumental in strengthening our financial foundation and advancing several important strategic initiatives that have positioned Fidelity National Info well for our next chapter of growth.
I am grateful for his partnership and thankful for his continued support and commitment to ensuring a seamless transition in the coming weeks and months. I also want to recognize Alex Brooks, our Chief Accounting Officer, who will serve as Interim Chief Financial Officer beginning tomorrow, November 5th. Alex is a seasoned finance leader and former public company CFO who knows our business, our controls, and our finance team well. The Board and I have initiated a comprehensive search for a permanent CFO that will consider both internal and external candidates.
I will work closely with Alex over the coming weeks, with James’ support, to ensure a seamless transition. With that, I will turn it over to James.
OPERATOR
Yes, sir. Ladies and gentlemen, if you have a question or comment at this time, please press star 1-1 on your telephone keypad. If your question has been answered and you wish to remove yourself from the queue, you can press star 1-1 again. Again, if you have a question or comment at this time, please press star 1-1 on your telephone keypad. Please stand by while we compile the Q&A roster. Our first question or comment comes from the line of Ramsey L. Assal from Cantor Fitzgerald. Your line is open.
Ramsey L. Assal (Analyst)
Hi. Thank you for taking my question this morning, Stephanie. In the context of the forward view that you provided, I appreciate all the color on the non-recurring headwinds you’re facing — license fees, conversion delays, deals lapping, et cetera. Are you seeing any other external factors pressuring numbers — competition, higher need for higher levels of business investment, or termination fee cadence changing over time as the industry consolidates?
I’m just curious if you’re seeing anything with the market or the demand environment evolving around you, and any commentary on how you can address those changing conditions will be helpful.
Stephanie Ferris (Chief Executive Officer)
Yeah, thanks for the question, Ramsey. And what I would say is competition remains strong and stable. As I said in my prepared remarks, demand coming from our clients is high. It’s high in terms of both products and solutions to help grow their business. It’s also high in terms of making sure that they and we can prioritize cyber and resiliency activities. So I don’t see significant changes in competition. I think the competition remains steady and stable.
I gave you some clear metrics in terms of wins. We still feel really good about where we’re positioned and how our solutions are really being seen in the marketplace and winning. I think in terms of term fees, and we talked about this, we have seen, as you guys know, a higher level of what I would call large-scale bank M&A. So think about Huntington, Cadence, Fifth Third, Comerica. We generally end up on the positive side of that, but that is larger than normal in 25 and 26. I don’t have any expectations in 27 at that size and scale, but TBD. I think in that, in terms of we do win on those over the period, but we will take some timing, compression and conversion as those work through our P&L. In terms of license in the market, I think this has been a consistent trend across the industry where clients do not want to buy on-prem license activity. As you know, we primarily have historically sold that in the capital markets and in the international part of the banking business, and with the onset of AI, really just the consumption of our subscription and SaaS products, because out of those they can also subscribe to our data products, which is what they need to actually drive their AI products forward.
So generally I would say it’s all stable. We did talk about some client-directed changes. We see that in the larger part of the customer base versus the smaller part of the customer base, and we feel really good about those. They aren’t canceled, those are just moving timelines out.
Ramsey L. Assal (Analyst)
Great, thank you very much.
OPERATOR
Thank you. Our next question or comment comes from the line of Tien-Tsin Wang from JPMorgan. Your line is now open.
Tien-Tsin Wang (Analyst)
Hey, great, thanks. Just wanted to clarify if you don’t mind, just on the client delays, is it related to a shift in client focus towards cyber and some of the ramps are just getting reprioritized? Just want to make sure I understand if those are related or if I heard it wrong. And then just on the software demand for license—Stephanie just talked about it. With the change in how clients want to consume content, how long would it take to convert these potential license deals here to the consumption model? Do you have a timeframe? Because we’ve seen this kind of movie before with shift to subscription. Do you have a timeframe in mind? Thanks.
Stephanie Ferris (Chief Executive Officer)
Yeah, thanks, Tien-Tsin. So on the client-directed delays, they are in the larger part of our customer base, and I can’t say specifically they’re related to cyber because it’s obviously based on what’s happening at each individual client. But we do see in the larger bank customer space there is certainly a reprioritization of activities inside the banks to make sure that they and we can get through and make sure everything’s as secure as possible.
The good news on all of these projects is they’ve been replanned. There really haven’t been any terminated, and so I would say there’s a mix. But given that they’re in the larger part of the market from a demand standpoint versus the small, it could be more cyber related. I know some other tech firms have talked about that as well. In terms of the license, I think to be fair on this, it’s a good thing over time. As you know, we’ve been moving our business to a higher level of recurring. The products in market are taking shape. In terms of the demand, it will be a slow to modest change, as it has been. We wouldn’t expect to see licenses continue to go up as demand shifts to subscription revenue. And so I think as we’re talking about it, we’re simply saying we wouldn’t expect license to continue to increase over time.
It would stay flat to moderate. But there’s no initial switch where we’re going to throw the whole thing, and that’s not how the business would work. So it’s more of a modest change. We’re just not expecting increasing license revenue as those products get reprioritized with our subscription-based products.
Tien-Tsin Wang (Analyst)
Got it. No, that answers it well. Thank you, and all the best to you, James.
OPERATOR
Thank you. Our next question or comment comes from the line of Darren Peller from Wolfe Research. Mr. Peller, your line is now open.
Darren Peller (Analyst)
All right, thanks, guys. James, all the best to you as well. Stephanie, can we just touch on how much of the 27 guidance is really a function of you deciding to formally not include or rely on non-recurring revenue in your outlook anymore rather than just really focus on what you know in terms of recurring? And then on that note, I mean, what exactly would you say is changing in terms of, on a segment-by-segment—if you look at the two segments—basis in terms of the recurring revenue forecast?
Said another way, what’s changed in terms of demand that you believe might be slightly different in either of the two segments? If you could walk through what you’re seeing that you incorporated in that 27 outlook more fundamentally besides just the non-recurring side.
Stephanie Ferris (Chief Executive Officer)
Sure, maybe I’ll take it and James can add on. First, in terms of conversion timing, the client-led delays we talked about are about timing, they’re not about demand. Our framework does assume some of them delay into next year as the clients have pushed out their implementation dates, and some of that’s related to obviously their own projects going on. If they’re completed sooner, we would expect the recurring revenue to accelerate faster than we’ve assumed.
But it is about conversion timing. Also, we think the non-recurring headwind is temporary as we lap the activation of our strategic distribution partnership channel and from the term fees normalizing. So we expect that to largely dissipate in 2027 and 2028. That’s why we talked about a baseline organic growth being consistent with what we’re seeing in 26. I think we’re seeing—we’ve really attempted to set a baseline that we believe is more prudent given as we come into this quarter.
So I think we feel pretty good about the trends and we were trying to be as transparent as possible with what’s going on. Maybe James could add a few comments.
James Kehoe (Chief Financial Officer)
I think it’s useful just to step back. It was slide 17 of the drivers in 2027, and what we said was the organic growth is a range of 2.5 to 3%, and that’s pretty consistent with what was done in the past. And the massive swing factor is this 250 to 300 basis points on non-recurring. And, you know, you multiply it by—simplistically take 3% of 13 and a half billion. That’s a $400 million change, so it’s pretty substantial. And I’ll give you the four drivers because transparency is important here.
One is we’re lapping the strategic initiative deals. So these are partnerships that will drive recurring revenue longer term. That’s 140 million—rough numbers 1-4-0. The second big piece, as Stephanie already referred to it, is the level of trade consolidation in both 2025 and in 2026 is at levels that we’ve never seen in the past. So we’re reverting to the mean of the level of trade consolidation. So assuming no large trade consolidations, and that has an impact—rough numbers $100 million year on year.
So we’re moving away, we’re reducing versus the base year to reflect a much lower level of trade consolidation. The third one then is within the banking business. We have had a lot of non-recurring revenue on equipment-type businesses which are very, very low margin, and we’ve taken the opportunity to exit this low-margin business, and that’s in the region of $75 to $100 million. So this is stuff that on its best day you’re making 5 to 10% margin on, so of little consequence to any future strategy. The final piece, and it’s about 50-ish kind of million, is in capital markets.
That is—call it the rough quantification of a progressive reduction in licenses over a longer period. But as Stephanie said, this will be managed over a five to seven year time horizon. There will not be any large episodic change in the direction of capital markets license activity. But that $50 million-type number—it’s 50 to 75—that will drive faster recurring revenue on an ongoing basis. And even as we exit 2027, there will be faster revenue growth.
So I wanted to give you the full detail on this 400 because it truly is, you know, 300 of purely non-recurring. And we will emphasize this is a prudent set of estimates which basically says you’re reverting back to term fees in 23/24 levels, and you will not repeat any SI deals. And then you are moving capital markets away from license to recurring on a measured basis. So I’ll stop there.
Darren Peller (Analyst)
Okay, thank you.
OPERATOR
Thank you. Our next question or comment comes from the line of Dan Dahl from Mizuho. Mr. Dahl, your line is now open.
Dan Dahl (Analyst)
Thank you. Hi, good morning, Stephanie. There is some speculation that one of your peers could be going private, according to the press. Given the valuation, stock reaction today, how are you thinking about the benefits of being public versus private? Thank you.
Stephanie Ferris (Chief Executive Officer)
Yeah, thanks, Dan. So look, I think you know that we are really focused here in terms of doing the right thing for our customers, doing the right thing for our investors. And so we will always be looking at what the right level there is and what the right structure is. So we’re obviously always open. I think, though, what we have proven here today, or what we’re trying to emphasize here today, is being very transparent on the evolution of this business and taking all the right decisions and making the right decisions to support safety and security and ultimately our clients’ outcomes that they need.
So we will always be focused on investor returns and focused on clients, and we’re interested to see how the industry evolves.
Dan Dahl (Analyst)
Thank you, Stephanie.
OPERATOR
Thank you. Our next question or comment comes from the line of Matthew O’ Neill from Bank of America. Mr. O’ Neill, your line is now open.
Matthew O’ Neill (Analyst)
Yeah, hi. Thank you, Stephanie and team, for taking the question. I was just curious if you could update the leverage discussion sort of post the asset swap. I think at last reading it was 2.8 turns within 18 months of close, which put it somewhere around mid-27 towards 28. But as we think about a flat free cash flow outlook for 27, I think that’s somewhere around 1.3 billion or so after dividend. That would put 2.8 potentially later. And so I was just wondering if you can give more of a formal update on that part of the outlook and the sort of balance of debt paydown and resumption of future share repurchase timing.
Thank you.
James Kehoe (Chief Financial Officer)
Yeah, so I’ll take this one. You’ve seen the current year cash flow performance and I want to reiterate, the current guide is 2.2 billion, which is at the midpoint, which is 100 million above what we guided at the beginning of the year. So I would say despite the pressures on EBITDA in the current year, we’re significantly outperforming on free cash. And then, secondly, it’s up 40% year on year driven by the contribution from Thesis, but strong working capital initiatives.
So as you look forward on cash, the good news is we have a pipeline of working capital initiatives and that in 2027, 28 and 29 far exceed what we’ve delivered in 2020 and 2026. And to put it in perspective, the working capital initiatives in both of those years were in excess of $250 million. That’s in 25 and 26. We expect the next two years to be of a higher level. We’re moving into phase two of this. So I think number one is I want to anchor you on the free cash flow. It will continue to strongly outpace net earnings, full stop, because there’s two levers and we increasingly have better visibility on them, which is one is working capital, which I just discussed, and the other is the reduction in one-time non-GAAP expenses where in the current year we actually took them down aggressively versus the original guide — I think it was about 70 million, so roughly a 10% reduction.
And there will be a further sizable reduction each year over the next two years. And once you’ve cycled through Thesis, they should trend to a very low level. To get back to your direct question, that being said, the pressure on EBITDA is the— so we don’t have an issue on free cash flow. The pressure is on EBITDA because it’s the most important metric when calculating the debt to EBITDA ratio. So we have an impact on the timing of getting to this 2.8. The reason I cannot commit to a number is one, I’m leaving, but number two is, the forecast is based on a series of prudent assumptions and they are prudent — and I really want to emphasize they are prudent — assumptions across non-recurring, somewhat prudent on the recurring, and we have to see how these pan out once we get into budgeting cycle.
The other one is the positive impacts from the strategic review process will go a long way, depending on the outcomes, to offsetting pressure on EBITDA. So I’m not confirming the prior guide, but I’m saying it’s maybe not as bad as the maths would lead you to believe — that’s the way. So summarizing: EBITDA will put pressure on achieving the 2.8 — it will push out when you can get back to share repurchases. But there’s a large potential offset from the strategic review process, and I would say a large potential offset on free cash flow is coming in stronger every quarter. The programs we set are generally over-delivering in every quarter — quarter by quarter, day by day. So I think there’s opportunities to offset some of the EBITDA pressure.
Stephanie Ferris (Chief Executive Officer)
Yeah, great question. Look, the strategic review remains ongoing and you can see this quarter we actually sold a business out of the banking portfolio. So while we are focused in capital markets, we’re always focused across the entire portfolio and are evaluating what makes sense to keep within the enterprise with a focus on deepening relationships with our FIs and expanding cross-sell. And to the extent that doesn’t make any sense, we’re actively looking across not just capital markets but obviously banking, as you can see from the sale of the non-core prepaid business.
So we’ll continue — as James mentioned, the strategic review continues. It is across the entire company and we’ll look to give a more fulsome update when we come back to you when we give the year-end review and we’ll have a better view of that.
OPERATOR
Thank you. Our next question or comment comes from the line of Jason Kupferberg from Wells Fargo. Your line is now open, sir.
Jason Kupferberg (Analyst at Wells Fargo)
Good morning, guys. Thanks for all the detail regarding next year. I wanted to come back to the banking segment for a second and the client-led implementation delays. Can you give us a sense of how many clients we’re talking about here and what types of circumstances drove the delays? And then, as we think about the recurring growth outlook for banking next year, 3% number, I know that’s a little bit lower than what you’ve been seeing year to date in 2026.
So does that 3% recurring growth for next year assume that these delayed implementations help recurring growth next year and, if so, what are the potential offsets?
Stephanie Ferris (Chief Executive Officer)
Yeah, Jason, thanks for the question. It’s generally less than 10 clients and so, as I said, they’ve been generally larger and the implementations range where some have already restarted their implementation in the fourth quarter, some have re-planned into the end of first quarter and some are into Q3 next year. So we do expect all of the benefits of those to come back into 2027. However, on the timing that the clients are telling us we’re going to go live on, and so don’t expect to get the full year, but we do still feel good about all of those delays coming back into 2027, albeit we’ll have some timing impact.
Jason Kupferberg (Analyst at Wells Fargo)
Okay, and then just a quick follow-up. The new investments in tech and security, cyber, et cetera — how do those phase in and can you size those for us? I don’t know if this is all opex or a little bit of capex too, but numbers and timing would be great. Thank you.
Stephanie Ferris (Chief Executive Officer)
Yeah, I’ll talk a little bit about it. Maybe James can give some views of how to think about it in terms of margins. We have been investing significantly since 2024 in terms of resiliency, which cyber and resiliency really go together. And you’ve seen that in our investment profile primarily in capital as we refresh the hardware and the software and make sure that we are best in class in terms of cyber defense, and we will continue to do that. So we’ve had a pretty high level of investment here going on.
I think the way to think about it is it will continue as it is today. However, it’s offsetting some of the benefits of our cost programs falling through to margin. And so maybe I’ll ask James to talk a little bit about how to think about it at a high level — opex, capex — but it isn’t necessarily an incremental step-up year over year, but ongoing, and it may need to offset some of the benefits of the cost programs.
James Kehoe (Chief Financial Officer)
Yeah, I think it’s, you know, if you’re looking at the margin projection we gave for next year, 0 to 100 basis points, you’re looking at licenses between low and high end, 75 to 145 bps. And, you know, a rough estimate on cyber and security is 20 to 30 basis points — that’s a rough estimate. So we are investing to ensure the highest grade of security and resiliency. The other part where you’re going to see some impact is it’s going to feed through in higher depreciation. We have already, all of this year, spent considerably more on capital expenditure, and we’re talking large amounts of money. But if you look into next year, the incremental year on year on capex is in the region of $50 million. So it’s not a massive number, but you’re coming off a very high base year. This year already we ramped up capital expenditure on purchased assets, on major refreshes, and then on cyber as we exit the year.
Bear in mind the incremental capex next year — that’s included in the cash flow projection for 27.
Jason Kupferberg (Analyst at Wells Fargo)
Thank you, guys.
OPERATOR
Thank you. Our next question or comment comes from the line of Will Nance from Goldman Sachs. Mr. Nance, your line is now open.
Will Nance (Analyst)
Thank you for taking the question. I want to go back to Darren’s question on the recurring assumptions into next year. Looking at the 3% growth on the banking side, understanding that’s relatively consistent with where we shook out this quarter. I guess my question is how do we assess the degree of conservatism in the organic growth outlook? It sounds like some of the delays that are leading to lower growth right now will have some timing impacts on next year.
When we think about the baseline of organic growth next year, how much of the lower level of organic growth next year relative to what you’ve targeted historically in the business comes from those timing impacts versus maybe a degree of prudence around the expectations into next year or an expectation that we continue to see timing pushouts in 2027?
Stephanie Ferris (Chief Executive Officer)
Will, I think we’re going to have to come back to you as we do detailed planning. I mean, at this point we’re giving you expectations based on what we know now. We hope that the numbers would be bigger or grow faster, but at this point I don’t think we have that level of detail to share. We’ll have to come back to you in the year-end call and give you a much better view of that.
Will Nance (Analyst)
Okay. All right, let me try a more near-term one here. Just on the banking performance in the quarter, the payments revenue growth took a step down sequentially. It was a very strong quarter last quarter. Now I think kind of operating below the mid-single digits you guys have talked about historically. So what drove that? Are the implementation delays hitting that line in particular? And just how do you kind of think about the durability of payments growth?
Stephanie Ferris (Chief Executive Officer)
Yeah, so we still feel really good about payments growth generally. We did see some first half to second half changes, a little bit of client-led delays. But as you think about going from first half to second half, there’s client-led delay impacts there as well as, again, a bit of the M&A consolidation impacting there. We continue to feel really good about the payments business and its growth trajectory. So no changes there, but higher levels in the first half versus the second half because of those trends.
I don’t know, James, if there’s anything else. I
James Kehoe (Chief Financial Officer)
think the payments is particularly impacted because the M&A contribution that we had in the first half was mostly coming from Everlink, and we’re lapping that in the second half. So that will naturally pull down the payments relative to the banking segment. And then we have two businesses, EBT and prepaid businesses, that are highly dependent on, call it, government-funded programs. And we have seen a fairly material reduction in the number of — not the volume of transactions per person — but on the number of participants in programs like SNAP.
And that has caused both the variance versus expectation and a pretty material slowdown. If you take first half, second half, you’re talking north of 100 basis points. So we think that will continue because it kind of links into 2027 — it’ll continue into the first half of 2027, as will trade consolidation. But exiting 2027, it’ll be more positive. But generally the payments volumes, just if you take issuer volumes on debit and credit, they’re performing consistently in Q3 compared to Q2.
And first off,
Will Nance (Analyst)
Got it. That’s helpful details on payments. Thanks for taking the question.
OPERATOR
Thank you. Our next question or comment comes from the line of Raina Kumar from Oppenheimer and Company. Mr. Kumar, your line is now open.
Raina Kumar (Analyst)
Good morning. Thanks for all the insights. How much of the delayed recurring revenue is contractually secured and when will it convert? And then I’ll just ask my follow-up up front. How should we think about the growth algorithm of FIS beyond 2027? Thank you.
Stephanie Ferris (Chief Executive Officer)
Almost all of the delayed client conversions are contractually required and almost all of them have already been planned in terms of the dates as they come into next year. So I think we feel good about that. On the growth algorithm of Fidelity National Info, I think that the way to think about it is 80% of our revenue is recurring in nature. And while we’ve had some temporary softness tied to client-led implementation delays, this still provides a steady foundation for future growth with expanding margins. The market continues to be receptive to our products that are really driving recurring revenue, which is resulting in a little bit of a timing difference between license and recurring.
I would say we employ a one-to-many business model where our clients leverage us for a fixed cost platform, meaning we see incremental margins on all new sales. Lastly, we generate significant free cash flow that we’ll continue to use to delever and ultimately return to shareholders. As a reminder, our year-to-date cash flow of 1.9 billion is up 57% and we reaffirm that full-year outlook. Despite the lower EBITDA, we do expect free cash flow to continue to outpace earnings. And so I would say, stepping back, that’s kind of how I think about the thesis of Fidelity National Info. I think it remains consistent with historicals and remains as we look into the future.
Thank you.
OPERATOR
Thank you, ladies and gentlemen. We have time for one more question. Our final question will come from the line of Bryan Bergin from TD Cowen. Mr. Bergin, your line is now open.
Bryan Bergin (Analyst at TD Cowen)
Hi, good morning. Thank you. Can you comment on TSYS as far as cost and revenue synergy realization there? Is there any change for you on the targets as far as the strategy change impacting anything in TSYS? And are you assuming any of the cross-sell benefit embedded in that preliminary ’27 Banking outlook? And then my follow-up question would be on free cash flow. So holding that flat next year despite the earnings hit, can you just quantify the contribution from lower non-GAAP costs versus working capital optimization and is there anything non-sustainable that is timing-related to benefit you there next year? Thank you.
Stephanie Ferris (Chief Executive Officer)
We’re not changing anything related to our expectations around synergies. And I’ll let James answer the free cash flow question.
James Kehoe (Chief Financial Officer)
Yeah, and the free cash flow, if you look into next year, how we can hold it, it’s roughly half-and-half split between one-time expense and working capital. But you know there’s a lot of factors that play into cash flow. It’s the EBITDA flow-through, what do you sell—license versus recurring—so many different pieces. But we’re incredibly comfortable on the ability to drive cash flow at a much faster pace as demonstrated in the current year where cash flow is up 40%.
Bryan Bergin (Analyst at TD Cowen)
Thank you.
OPERATOR
Thank you, ladies and gentlemen, that concludes the Q and A program. Thank you for participating in today’s conference. This concludes the program. You may now disconnect. Everyone have a wonderful day.
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